Conservation and Education Manager


Job ID:





BALI Jobs, Landscape Maintenance, Landscaping, Managerial

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Employment Type:

Full time



Job Description:

Role Profile
JOB TITLE: Conservation and Education Manager
REPORTS TO: Contract Director


To manage the day to day running of a fully managed parks and greenspace service, encompassing contract performance, delivery of contract objectives, client relationships, people management, safety conformance and financial performance. The service includes the delivery of the conservation & biodiversity management service; the environmental education service; effective engagement with volunteers, Friends Groups and all other local stakeholders.


Contract Performance & Delivery
  • To execute contracts to specification and budget, meeting the customers’ requirements and deadlines and exceeding expectations
  •  Ensure that the conservation management of sensitive and countryside sites, and scheduled ancient monuments within the borough is delivered according to best practice, working with Natural England, the Environment Agency, English Heritage and other partnership organisations where required
  •  Manage the performance of activities to control the spread of non-native invasive species, in particular Japanese knotweed
  • Report against agreed targets and outcomes for biodiversity actions within the borough’s parks and greenspaces
  • Prepare formal reports for the Account Director, and attend Council or other Committees and Friends Meetings or Working Groups when necessary
  • To utilise best, most economic and effective work practices
  •  Identify and execute opportunities for additional works
  • Proactively manage all areas of delivery, in order to solve problems.
  • Manage and plan work schedules for staff on contract
  •  Identify areas of the contracts to improve performance
  • Establish and maintain excellent client and other stakeholder relationships
  • Attend and act as an ambassador at client or related events, primarily within the countryside sites and volunteer groups, but also across Urban Parks and the wider Borough. These include, but are not limited to:
oLondon Borough of Bromley – Elected Members and Officers
o Park Friends Groups and the Friends Forum
o Countryside and Conservation Groups and Volunteers
o The Countryside Consultative Panel
o The Bromley Biodiversity Partnership
o Environmental education customers
o Bromley Allotment and Leisure Gardens Forum
o Delegated Sports Managers
o All users of the Parks and Greenspace service (residents and visitors)
o External Funders and Sponsors
o Existing stand-alone customers such as Schools
  • To be approachable and responsive to the needs of your staff and minimise conflict
  • To communicate effectively and confidently both on a one-to-one basis and in groups
  • To develop team work by effective communication and regular meetings
Customer/client care
  • To create a positive impression with clients, presenting a professional and proactive attitude
  • To build strong, long term relationships with customers to ensure repeat and follow-on work
  •  To understand the benefits of the company’s complaints and customer contact procedures
  • To have a good understanding of the Company, its history, business strategy, objectives and position in the market place
  • To actively seek out new business and assess prospective contracts, passing information to the Business Development team as requested
People Management
  • Manage the performance of all contract staff, in particular the Countryside/Conservation and Education team, and assist in their development
  • To give all members of your staff the opportunity to discuss their work, problems and aspirations
  • Recruitment and selection of all contract staff according to Company procedure
  • Manage any employee relations issues, utilising support from HR, within the parameters of Company policies
  •  Manage the contract specific training matrix and keep training records
  • Manage the payroll inputting process to ensure timely and accurate payment to staff
  • Adhere to HR processes and procedures, including managing the use of the HR Software System such as timely updating of the system with starters/leavers details
  • Ensure the various pre-employment and annual checks are completed according to requests from central functions
Quality, Health & Safety
  • To understand the law relating to Health & Safety and understand and implement the company’s Health & Safety policy
  • In particular for this role, understand the statutory requirements of managing designated sites such as SSSIs, SINCs and any sites subject to Environmental Stewardship Grants.
  • To understand and implement risk assessments and COSSH
  • To understand and work to agreed company procedures, in particular, operating within the Company quality system
  • To show a rigorous concern for the security of company buildings, vehicles, machinery and materials
  • To take ownership for contract depot/office
  • Support and enable the idverde QHSE Manager to audit the Countryside & Education teams effectively with respect to Health, Safety and the Environment and address any non-conformances rapidly
  • To ensure that all members of staff behave in a professional manner: wear the correct corporate clothing, keep vehicles and machinery clean and well maintained and that sites are kept clean and tidy at all times
Financial Management
  • To understand and operate within the company’s financial procedures
  • To regularly monitor progress and review cost and expenditure to ensure that programmes/budgets are met
  • Complete weekly forecasts and end of month financial performance sheets for submission to the Contract Director
  • Track and solve any issues with regard to over expenditure and threats to budget
  • Utilise IT across every facet of managing the contract
  • Communicate with colleagues across the Group in order to share best practice and pool knowledge and resources
  • Feedback and take an active part in any cross Group initiatives/project teams
  • Constantly striving to improve and change to deliver best value
  • Complete all operational activities to contract schedule, develop and improve site management plans, deliver the biodiversity actions stemmed from the borough’s biodiversity strategy
  • Keep all machinery and equipment breakdowns to a minimum by ensuring all company policies are followed regarding defect reporting and service scheduling
  •  Keep accidents and other H&S incidents to a minimum by implementing good working practices, training and adhering to company H&S policies
  • Secure additional sales per annum at the agreed margin
  • Educated to degree level in a relevant subject (horticulture, agriculture, forestry, environmental management or similar)
  • IOSH qualified (Institute of Occupational Safety and Health)
  • A comprehensive understanding of the particular requirements of managing sites of nature conservation value, whether statutory or not
  •  Experience of strategy development and planning work streams for biodiversity action and community engagement
  • In the order of 5 years’ management experience demonstrating the successful delivery of budgets and objectives for one or more large projects or contracts
  •  Evidence of excellent financial competence and management of budgets
  • A track record in leading a team of more than 5
  •  A track record in interfacing and influencing with Community Groups and volunteers
  • This role requires a driven person with an enquiring mind and a ‘can do’ outlook whom is keen to further develop commercial skills within the landscaping industry
  • You will be a confident communicator with the ability to work both autonomously and as part of a team
  • You will have the ability to work professionally, efficiently, structured and organized
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Articulate and persuasive when talking to others to convey information effectively
  • High level of enthusiasm
  • Strong leadership and relationship building skills
  • An ability to plan ahead and manage time
  •  Ability to manage when faced with numerous time sensitive deadlines
Company Info
ID Verde
3 Rye Hill Office Park
Coventry, WS, United Kingdom

Phone: 02476 405667
Web Site: www.idverde.co.uk

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