Contract Supervisor


Job ID:



Bromley, Beaverwood Depot, WS


BALI Jobs, Landscaping, Managerial


Dependent on experience

Job Views:


Employment Type:

Full time



Job Description:

JOB TITLE: Contract Supervisor                                                       
REPORTS TO: Contract Manager
LOCATION:  Bromley, Beaverwood Depot
SALARY:  Dependant on experience
To co-ordinate the day to day running of the contract, encompassing the planning of works and managing the performance and delivery through area based teams to the required contract specification. Role includes people management, health & safety conformance and assisting the Contract Manager where necessary to deliver the requirements of the Contract. 
Contract Performance & Delivery
  • To co-ordinate teams according to contract specifications and workload.
  • To monitor work progress and performance, taking prompt action when needed and reporting any irregularities or problems to the Contract Manager.
  • To create a positive impression and to foster a good working relationship and environment with the work force, Client and third parties.
  • To liaise and work with Client officers at appropriate level  to meet  expectations in relation to completed / outstanding /additional work.
  • Maintain records of all tasks completed utilising the Acorn Job Management system.
  • Complete quotes for additional works as and when requested using contract rates.
  • Participate in any joint quality inspections and attend weekly contract monitoring  meetings as requested by client officers, where approved by the Contract Manager.
  • Establish and maintain excellent Client relationships.
  • Attend and act as an ambassador at Client or related events.
  • To be approachable and responsive to the needs of your staff and minimise conflict.
  • To communicate effectively and confidently both on a one-to-one basis and in groups.
  • To develop team work by effective communication and regular meetings.
Customer/Client care
  • To create a positive impression with Clients and third parties, presenting a professional and proactive  attitude through constant communication and acting as an ambassador for the Company.
  • To fully understand the company’s complaints and Customer Contact procedures.
  • To understand the Client’s needs and initiate any feedback.
People Management
  • Manage the performance of contract staff, through regular 121s, team meetings, activity briefings and tool box talks.
  • To give all direct reports the opportunity to discuss their work, challenges and aspirations.
  • Manage any employee relations issues, utilising support from HR, within the parameters of Company policies.
  • Adhere to HR processes and procedures.
  • Ensure all HR matters are dealt with accordingly and passed to the Contract Manager if necessary.
  • Monitor time and attendance and  the collation and processing of timesheets for payroll.

Quality, Health & Safety

·To understand the law relating to Health & Safety and understand and implement the company’s Health & Safety policy ensuring the completion of Accident and near miss reports.

  • To understand and implement risk assessments and COSSH.
  • To understand and work to agreed Company procedures, in particular, operating within the Company quality system.
  • Responsibility for the security of Company buildings, vehicles, machinery and materials.
  • To ensure that all members of staff behave in a professional manner: wear the correct corporate clothing, keep vehicles and machinery clean and well maintained and that sites are kept clean and tidy at all times.
  • Responsibility for keeping machinery and equipment in good working condition and reporting faults etc as per Company process, as well as processing logs in relation to mileage and fuel and completion of daily vehicle and plant sheets.
Business Development
  • To promote and market the company’s services through various routes to market such as the attendance of open days, developing networks within the industry, etc
  • Identify and develop external relationships with organisations to help strengthen the Company profile.
Financial Management
  • To understand and operate within the company’s financial procedures.
  • To understand and review cost and expenditure to ensure that programmes/budgets are met.
  • Manage according to budget.
  • Assist the Contract Manager with the completion of end of month financial performance sheets.
  • Complete all grounds maintenance activities to contract specification using Acorn.
  • Achieve a minimum of a “4” on the bi- annual QA report inclusive of on site, storage and mess facility inspections.
  • Keep all machinery and equipment breakdowns to a minimum.
  • Keep accidents and other H&S incidents to a minimum by implementing good working practices, training and adhering to company H&S policies.
  • Ensure HR processes and procedures are implemented.
  • An experienced Supervisor  with proven work experience in a similar role.
  • PA1, PA2 and PA6 spraying certificates
  • Full Clean Driving Licence
  • Able to liaise with management at all levels and provide sound technical advice/opinion when requested to do so.
  • Ability to challenge clients with professional technical advice when required.
  •  The ability to train and guide others on horticultural  and cleansing practices inclusive of Sports Turf Management, waste collection, and conservation management.
  • A good working knowledge of Health & Safety, its enforcement and ability to impart that knowledge on others inclusive of ROSPA playground inspection requirements.
  • Ideally qualified to IOSH level.
  • Wide knowledge of all grounds maintenance activities.
  • The ability to manage others in the same environment including mechanics and mentor/develop apprentices.
  • Competent
  • Able to work to consistently high standards
  • Professional attitude
  • High level of enthusiasm and motivation
  • Decisive
  • An approachable personality
  • Strong relationship building skills with clients and users
  • Excellent communication skills
  • Flexible in approach to working hours
Company Info
ID Verde
3 Rye Hill Office Park
Coventry, WS, United Kingdom

Phone: 02476 405667
Web Site: www.idverde.co.uk

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