Customer Service Representative


Job ID:



Worfield, Shropshire,


Administrator, BALI Jobs, Growing, Landscaping, Supplier


negotiable depending on experience

Job Views:


Employment Type:

Full time



Job Description:

Job Title:  Customer Service Representative – Full Time

Company overview: Viridis specialises in the supply of high quality plants to the domestic landscape market, its customers include Garden Designers, Domestic Landscaper Gardeners and Architects.

Opportunity: A new position has been created to ensure that Viridis customer orders are handled in a fast and efficient manner achieving the objective of the division to offer a high quality service to its clients.
This is a supporting role to the sales and despatch departments. The position would suit somebody with strong plant knowledge & business experience gained in a garden centre or wholesale nursery background along with the necessary drive to ensure orders are completed to meet customer requirements.
As Viridis turnover grows and the customer base develops the opportunity for the successful candidate is to further develop the post into a sales position.
Key Responsibilities:
  • An active role in liaising between despatch & buying departments to ensure orders are collated to customers satisfaction in terms of plant quality and despatch arrangments.
  •  Assisting Viridis sales to prepare quotations.
  • Liaising with the customer to complete orders with notification of substitutions when necessary to complete orders. 
  • Responsibility for customer collections. 
  • Supporting the despatch function when required by generating pick sheets & delivery notes.
  •  Office function & cover as required.
Skill Requirements:
  • Strong Plant knowledge.
  • Basic Computer skills including Excel & Outlook
  •  “People person” who is confident and has a positive personality & an open minded approach to business
  • Good time management skills
  •  Ability to multi task
  •  Strong communication skills
  •  Ability to work both independently with minimal supervision, and in a team environment.
  •  Ability to learn quickly and manage workload in a cooperative and sometimes demanding environment
  •  A self-motivated individual who can work under pressure and meet deadlines.
  •   A positive attitude
  •   A full driving license
Additional information:
  • Willingness to assist in the training of other staff members as cover for the role
  •  Any other duties as required by your line manager
  •  Excellent opportunity with good career development potential
 Please send a copy of your current CV and covering letter to
helen.edwards@boningale.co.uk 01902376500

Salary is negotiable depending on experience.
Company Info

Worfield, Shropshire, , United Kingdom

Phone: 01746 716868
Web Site: http://viridisplants.co.uk/

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